Frequently Asked Questions
Here you will find quick answers to the most common questions about our facilities, services, reservations and more. If you don’t find what you’re looking for, our team is always available to help. We are waiting for you on the Costa Brava!
CHECK IN / CHECK OUT
You can make a reservation directly through our website. Simply select the
desired dates, choose the room and follow the instructions to complete the
booking.
And if you do it by phone, a discount will be applied.
And if you do it by phone, a discount will be applied.
Check-in is available from 15:00 h and check-out must be done before 12:00
p.m. If you require an early check-in or late check-out, please let us know in
advance to check availability. Reception is open 24 hours a day.
Our cancellation policy varies depending on the type of booking. We
recommend that you check the specific details at the time of booking or contact
our customer service team.
ROOMS
Yes, the room is on the ground floor. It is equipped and prepared with the
services adapted to the person.
Yes, we have channels in several languages.
TRAVELING / PARKING
Yes, we offer a shuttle service to and from Girona airport free of charge from
07:00 to 22:00 hours. Please let us know 24 hours in advance.
Yes, we have free parking for our guests. You can park your vehicle in our car
park during your stay.
In our hotel we offer a charging service for electric vehicles.
In our hotel we offer a charging service for electric vehicles.
Facilities
It is open from April to October from 09:00 to 21:00 and we offer you a towel
which you can ask for at the Reception.
Yes, we have a gym with different cardio and weight training equipment.
Open from 8 am to 9 pm.
Open from 8 am to 9 pm.
Yes, we have equipment in the garden for them to play.
Yes, the connection is available in all areas of the hotel and is free of charge.
We also have a free space where you can telework.
We also have a free space where you can telework.
ANIMALS
Yes, with a maximum weight of 15kg.
We offer you a pack for your pet such as a mat for it to rest on and a food and water bowl.
You can see the regulations for pets here.
